Hilton Worldwide's centralized travel agency commission program is designed to efficiently track and pay your commissions on behalf of Hilton Worldwide. Currently, more than 99% of the 3,214 hotels in the Hilton Family participate in the centralized travel agency commission program.

Our unique technology and near universal hotel participation in a centralized payment program means that agents can count on receiving weekly payment when they book any of Hilton Worldwide hotels. This combination of technology and centralized processing is unmatched in the hospitality industry.

Program Features

  • Consolidated weekly commission payments
  • Detailed reconciliation reports
  • Commissions received in your own currency
  • Commission payment direct deposit - where available
  • Customer support for unpaid commission inquiries
  • Online access to transaction detail and payment data
  • Detailed reconciliation reports

Please note that Advance Purchase rates are not commissionable. Commission inquiries must be submitted within 6 months of guest departure. View Commission Policy Detail For more information...

Visit TACS Customer Service to access information on commission transactions, open inquiries, view inquiry responses, payment information and more...

FOR ASSISTANCE WITH COMMISSION INQUIRIES, Travel Planners can call the TACS Travel Planner Helpline at (800) 873-1215, Mon.-Fri. 8:00 a.m. to 5:00 p.m. EST,

OR Submit an online Inquiry to TACS 

OR email to

OR Fax their inquiry to TACS at (703) 480-6917

Or mail them to:

Attn: Commission Inquiry
13880 Dulles Corner Lane
Herndon, VA 20171

Travel Planner commission inquiries will be posted on the TACS Website


International Commisions

For information on commissions for hotels outside North America, click here

UK Travel Agencies

For information on the Self-Billing Agreement click here.