Question 1

Are pets allowed at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Yes, pets are allowed at Hampton Inn & Suites Cleveland-Mentor. There is a $50.00 non-refundable fee for pets. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50. For stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Yes, parking is available at Hampton Inn & Suites Cleveland-Mentor. The hotel offers complimentary self-parking in a parking lot. Accessible parking spaces and van-accessible parking are also available.

Question 4

Is smoking allowed at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

No, smoking is not allowed at Hampton Inn & Suites Cleveland-Mentor. The hotel maintains 100% smoke-free grounds. A fee of up to $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Yes, Hampton Inn & Suites Cleveland-Mentor offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides an accessible route from the accessible public entrance to the accessible guestrooms, accessible parking spaces, an accessible registration desk, and an accessible concierge desk. Additional accessibility features include accessible business center, accessible exercise facility, and accessible route to the exercise facilities and swimming pool.

Question 6

Is there on-site dining at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

No, there is no on-site dining at Hampton Inn & Suites Cleveland-Mentor. However, nearby restaurants include Buffalo Wild Wings, Burger King, McDonald's, Ruby Tuesday, Steak n Shake, Subway, and others.

Question 7

Does Hampton Inn & Suites Cleveland-Mentor provide free WiFi?

Accepted Answer

Yes, Hampton Inn & Suites Cleveland-Mentor provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Check-in at Hampton Inn & Suites Cleveland-Mentor is at 3:00 pm.

Question 9

What time is the check-out at Hampton Inn & Suites Cleveland-Mentor?

Accepted Answer

Check-out at Hampton Inn & Suites Cleveland-Mentor is at 11:00 am.

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