Question 1

Are pets allowed at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Charlotte Ayrsley. There is a $50.00 non-refundable pet fee. The hotel allows a maximum of 2 pets, and only dogs and cats are permitted. For stays of 1-4 nights, the fee is $50, and for stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Yes, parking is available at Tru by Hilton Charlotte Ayrsley. The hotel offers complimentary self-parking with open parking provided around the hotel. Accessible parking spaces and van-accessible parking are also available. Covered parking, in-out privileges, secured parking, and valet parking are not available.

Question 4

Is smoking allowed at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Charlotte Ayrsley. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Yes, Tru by Hilton Charlotte Ayrsley offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, an accessible route from the public entrance to guest rooms, an accessible business center, an accessible exercise facility, and other accessibility features.

Question 6

Is there on-site dining at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Charlotte Ayrsley. However, there are several nearby restaurants including Carolina Beer Temple, Clean Eatz, Harry's Grill, Mai, Pho Ngon, Piedmont Social House, Portofinos, Saffron, Salsa's, and The Corner Bar.

Question 7

Does Tru by Hilton Charlotte Ayrsley provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Charlotte Ayrsley provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Check-in at Tru by Hilton Charlotte Ayrsley is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Charlotte Ayrsley?

Accepted Answer

Check-out at Tru by Hilton Charlotte Ayrsley is at 12:00 pm. Check-outs after 2:00 pm may incur a late check-out fee of up to 1 night plus tax.

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