Question 1

Are pets allowed at Tru By Hilton Louisville East?

Accepted Answer

Yes, pets are allowed at Tru By Hilton Louisville East. There is a $75.00 non-refundable fee per stay, and pets must weigh 75 lbs or less. Dogs and cats only are permitted, with a maximum of 2 pets. For stays of 1-4 nights, the fee is $75.00, and for stays of 5 or more nights, the fee is $125.00. Kennel services are available through Almost Home at 502-384-8484.

Question 2

What is the cancellation policy at Tru By Hilton Louisville East?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru By Hilton Louisville East?

Accepted Answer

Yes, parking is available at Tru By Hilton Louisville East. Free self-parking is complimentary for all guests. In-and-out parking privileges are available. Additionally, accessible parking spaces and van-accessible parking are available. Electric vehicle charging is available nearby at 1530 Alliant Ave, Louisville, KY 40299, approximately 0.08 miles away.

Question 4

Is smoking allowed at Tru By Hilton Louisville East?

Accepted Answer

Tru By Hilton Louisville East is 100% smoke-free on its grounds. Smoking is only permitted in designated areas only.

Question 5

Are there accessible rooms at Tru By Hilton Louisville East?

Accepted Answer

Yes, Tru By Hilton Louisville East offers accessible guest rooms with mobility features and entry or passage doors that provide 32 inches of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible routes from the public entrance to guest rooms and the registration area, accessible business center, accessible exercise facility, accessible parking spaces, and van-accessible parking. Additional accessibility features include closed captioning on televisions, TTY for guest use, and various room accommodations such as roll-in showers, lowered thermostats, lowered light switches, and lowered closet rods.

Question 6

Is there on-site dining at Tru By Hilton Louisville East?

Accepted Answer

There is no on-site dining at Tru By Hilton Louisville East. However, many nearby restaurants are available in the area, including Beef O' Brady's, Bonefish Grille, Carrabas, Chili's Bar & Grill, Cracker Barrel, El Caporal, Firefresh BBQ, Havana Rumba, Logan's Roadhouse, Masa Japanese Bistro & Sushi, Mimi's Cafe, Noble Roman's Cafe, Old Chicago, Olive Garden Italian Restaurant, PF Chang's, Ruby Tuesday, Starbucks Coffee Bar, Waffle House, Yoki Buffet, and Z's Oyster Bar.

Question 7

Does Tru By Hilton Louisville East provide free WiFi?

Accepted Answer

Yes, Tru By Hilton Louisville East provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru By Hilton Louisville East?

Accepted Answer

Check-in is at 4:00 pm at Tru By Hilton Louisville East.

Question 9

What time is check-out at Tru By Hilton Louisville East?

Accepted Answer

Check-out is at 11:00 am at Tru By Hilton Louisville East.

Tru By Hilton Louisville East

Lose yourself in the Louisville action

Our amenities

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation

What's nearby

Airports

Frequently asked questions