Frequently asked questions
Hilton Honors American Express Card
Hilton Honors American Express Aspire Card
Hilton Honors American Express Business Card
Hilton Honors American Express Card
What has changed with the Hilton Honors American Express Card?
Only the design of the Hilton Honors American Express Card has changed.
There are no other changes to your Hilton Honors American Express Card account. Your Card still has the same great benefits you already had access to and with no annual fee. Rates and Fees
You can explore all the benefits of your Card by logging into your American Express account.
Is there an annual fee for the Hilton Honors American Express Card?
No. There is no annual fee for the Hilton Honors American Express Card. Rates and Fees
Hilton Honors American Express Surpass® Card
Which purchases will qualify to earn 4x points per dollar spent?
Beginning October 19th, 2023, you will be able to earn 4x Hilton Honors Bonus Points per dollar spent on U.S. online retail purchases, including those at large marketplaces, boutique retailers, department stores, home supply and apparel stores, and more. For more information, view Offer & Benefit Terms.
How does my $200 Hilton Credit work? What can it be used towards?
Beginning October 19,2023, Hilton Honors American Express Surpass® Card Members can receive up to $50 in credits on their American Express billing statement each quarter (January through March, April through June, July through September, and October through December) for eligible purchases charged directly with a property within the Hilton portfolio, including bookings and incidental charges. Incidental charges (i.e., restaurants, spas and other establishments within the resort property) must be charged to a room and paid for with a Hilton Honors American Express Surpass® Card to qualify. For more information, view Offer & Benefit Terms.
How does the Complimentary National Car Rental® Emerald Club Executive® Status benefit work?
As a Hilton Honors American Express Surpass® Card Member, you can enroll to receive complimentary National Car Rental Emerald Club Executive status through the link on your American Express online account. After you’ve enrolled, you can reserve a rental car by calling National Car Rental directly, using your travel service, or by booking online or through the National Car Rental mobile app. For more information, view Offer & Benefit Terms.
Hilton Honors American Express Aspire Card
How does the $400 Hilton Resort Credit work? What can it be used towards?
Starting January 1, 2024, you can earn up to $200 in statement credits semi-annually (January through June; and July through December), for up to $400 back annually for eligible purchases made directly with participating Hilton Resorts. Eligible purchases must be made directly with a participating Hilton Resort and charged to a Hilton Honors American Express Aspire Card for the benefit to apply. A list of participating Hilton Resorts can be found at: Hilton.com/resorts. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to a room and paid for with a Hilton Honors American Express Aspire Card for the benefit to apply. For more information, view Offer & Benefit Terms.
How does the $200 Flight Credit work? What can it be used towards?
Beginning October 19, 2023, Hilton Honors American Express Aspire Card Members can receive up to a total of $50 in statement credits each calendar quarter (January through March, April through June, July through September, and October through December) on flight purchases made directly with an airline or through amextravel.com. For more information, view Offer & Benefit Terms.
When can I start earning toward the Free Night Reward benefit issued after spending $30,000 on my Card in a calendar year?
Beginning on October 19, 2023, you can earn a Free Night Reward from Hilton after you spend $30,000 or more in eligible purchases on your Card in a calendar year. In addition, you can earn another Free Night Reward from Hilton after you spend $60,000 in cumulative eligible purchases in a calendar year.
For more information, view Offer & Benefit Terms.
How does the $199 CLEAR® Plus benefit work?
Hilton Honors American Express Aspire Card Members can receive up to $199 per calendar year in statement credits, when you pay for a CLEAR Plus Membership (subject to auto-renewal) with your Hilton Honors American Express Aspire Card. For more information, view Offer & Benefit Terms.
What if I am already enrolled in CLEAR® Plus?
If you are already enrolled in CLEAR Plus, visit https://www.clearme.com/support and update your CLEAR Plus account billing information to change your form of payment to your Hilton Honors American Express Aspire Card to ensure that statement credits are received for eligible CLEAR Plus Membership fees.
How does the Complimentary National Car Rental® Emerald Club Executive® Status benefit work?
As a Hilton Honors American Express Aspire Card Member, you can enroll to receive complimentary National Car Rental Emerald Club Executive status through the link on your American Express online account. After you’ve enrolled, you can reserve a rental car by calling National Car Rental directly, using your travel service, or by booking online or through the National Car Rental mobile app. For more information, view Offer & Benefit Terms.
Have additional questions?
For more information about your Hilton Honors American Express Aspire Card, log in to your American Express account or call the number on the back of your Card.
Hilton Honors American Express Business Card
Which purchases are eligible to earn 5X Hilton Honors Points per dollar spent?
You will continue to be able to earn 12X Hilton Honors Points for purchases made directly with a hotel or resort in the Hilton portfolio. Beginning March 28, 2024, you will be able to earn 5X on all other eligible purchases on the first $100,000 in purchases per calendar year, 3X Points thereafter. For more information, visit americanexpress.com/us/credit-cards/business/business-credit-cards/hilton-honors/
How does my $240 Hilton Credit work? What can it be used towards?
Beginning March 28, 2024, Hilton Honors American Express Business Card Members can receive up to $60 in credits on their American Express billing statement each quarter (January through March, April through June, July through September, and October through December) for eligible purchases charged directly with a property within the Hilton portfolio, including bookings and incidental charges. Incidental charges (i.e., restaurants, spas and other establishments within the resort property) must be charged to a room and paid for with a Hilton Honors American Express Business Card to qualify. For more information, visit americanexpress.com/us/credit-cards/business/business-credit-cards/hilton-honors/
How does the Complimentary National Car Rental® Emerald Club Executive® Status benefit work?
As a Hilton Honors American Express Business Card Member, you can enroll to receive complimentary National Car Rental Emerald Club Executive status through the link on your American Express online account. After you’ve enrolled, you can reserve a rental car by calling National Car Rental directly, using your travel service, or by booking online or through the National Car Rental mobile app. For more information, visit americanexpress.com/us/credit-cards/business/business-credit-cards/hilton-honors/
What happens with the Employee Card Member(s) on my account?
Employee Card Members, also referred to as Additional Card Member(s), on your account will remain and can continue to use their current Card(s) as they do today. You will continue to earn points on Employee Card Members’ eligible purchases on their Card, and there will continue to be no annual fee for Employee Cards.
Existing Employee Card Members will receive the redesigned Card before their current Card’s expiration date. To get a new redesigned Card sooner, Additional Card Members, who have their own online account for the Card, can request a replacement Card via their American Express online account by visiting https://global.americanexpress.com/account-management/card-replacement and selecting “Change Card Design” as the reason for replacement, or by calling the number on the back of their Card to request a replacement Card. Any new Employee Cards issued on or after March 28, 2024 will receive the new Card design.
You can continue to add Employee Card Members to your account at no additional cost. To add an Employee Card Member, log in to your American Express account
What updates will be made to the Priority Pass™ Select benefit on the Hilton Honors Business Card?
The Hilton Honors American Express Business Card will no longer offer a complimentary membership to the Priority Pass™ Select program. If you have a Hilton Honors American Express Business Card, you can continue to enjoy the Priority Pass™ Select benefit on your Card for a limited time:
If you haven’t enrolled in Priority Pass™, you can still enroll through June 30, 2024, by calling the number on the back of your Card.
If you enrolled in Priority Pass on or before June 30, 2023, your membership will be active until June 30, 2024, and will be cancelled as of July 1, 2024
If you enrolled between July 1, 2023 and June 30 2024, your membership will be active until March 31, 2025, and will be cancelled as of April 1, 2025.
NOTE: If you are a Hilton Honors American Express Business Card Member, any unused lounge visits will be forfeited when your membership is deactivated.
Have additional questions?
For more information about your Hilton Honors American Express Business Card, log in to your American Express account or call the number on the back of your Card.