We always do our best to offer you the lowest price, but if you find a lower qualified price on another site, we’ll be happy to match it and give you 25% off your stay.

Start a Price Match

Book directly with us through one of these channels:

When multiple prices are available for the same accommodations on the official Hilton booking channel, you must have booked the lowest rate to be eligible.

To qualify for a Price Match, the price must be:

Some examples of different accommodations that would not qualify for a Price Match Guarantee include:

Room types: King Room vs 2 Queen Room

You booked rooms that are confirmed connecting rooms, but this price is for rooms that can’t be confirmed as connecting rooms.

Views: Ocean view vs Partial ocean view

Amenities: $25 property credit vs Free breakfast

Check-in/check-out dates: Jan 26 - 31 vs Jan 26 - 30 OR Jan 26 - 31 vs Jan 26 - 28 and Jan 28 - 30 as separate reservations

Number of guests: 2 adults and 2 kids vs 1 adult

Terms: Fully refundable vs Deposit required OR 2-day cancellation vs 4-day cancellation OR Free cancellation vs non-cancellable or change fees apply

A qualifying lower price has no restrictions on how it is displayed or booked. Examples of these types of restrictions include:

You can submit a Price Match Guarantee Claim online or over the phone. One claim may be submitted for each reservation, and the name on the claim must match the name on the reservation.

Complete this form no more than 24 hours after booking. If you are making a claim the day before or day of arrival, you will need to contact us by phone to submit your claim. We'll try to connect with you via an email confirmation or phone call within 48 hours after we receive your claim.

If your claim involves another site’s mobile app, you must use this online method to submit your claim. Be sure to take screenshots of the app and reservation details.

If your reservation is coming up in the next couple of days, we recommend requesting a call. It's best to request a call before booking or within 24 hours of booking your reservation with us.

If you submit your claim online, we’ll try to independently validate it within 48 hours. If you make a claim over the phone, we’ll try to independently validate it immediately.

The same accommodations must be available for booking at a qualifying lower price in the currency of the hotel when we validate your claim.

Claims are not valid and cannot be processed or approved once checked in (in-person or digitally).

Price comparisons will be made net of taxes, hotel service charges and gratuities, optional hotel services, early departure fees, and will exclude changes in currency exchange rates. Note: For Hilton rates which are tax inclusive, price comparisons will also be made with the tax inclusive rates of Third Party. Mandatory fees billed by the hotel such as resort or destination fees are also excluded for the purpose of price comparisons.

For stays longer than one night, the Price Match Guarantee will be evaluated based on the total room price for the entire stay.

We may deny a claim if the percentage difference between the price booked through the official Hilton booking channel and the qualifying lower price is 1% or less.

We may deny a claim if we believe the Price Match Guarantee is being intentionally abused or manipulated to circumvent its intent. We may deny a claim if the booking channel is unable to offer valid reservations at the advertised price.

If we verify the availability and eligibility of the qualifying lower price, we will match the qualifying lower price PLUS offer you 25% off the room price for the entire booking.

The lowest qualifying price is the one we were able to verify, which may be different from the price submitted on the claim form.

The room price change is not effective unless or until you receive an email confirmation from Hilton reflecting the new room price.

The guest who makes any reservation remains responsible for all associated costs, expenses and fees (such as cancellation fees), regardless of whether a Price Match Guarantee claim is approved or denied.

If your claim is approved, any changes you make to your reservation may invalidate the claim such as adding guests, reducing your length of stay or other changes.

Void where prohibited by law. All Hampton by Hilton hotels and hotels operating under the Small Luxury Hotels brand in the People's Republic of China are currently excluded from the Price Match Guarantee. Additionally, all Partner Accommodations (including the Small Luxury Hotels brand) in Australia, Austria, Belgium, Czech Republic, Germany, France, Italy and Portugal are currently excluded from the Price Match Guarantee. Hilton may modify or discontinue the Price Match Guarantee or these terms and conditions at any time in our sole discretion, with or without notice.

• "Accredited Travel Agents" are travel professionals accredited by a bona fide travel organization or association, to the extent they are booking rates carrying Honors benefits through a Hilton channel or through Amadeus, Apollo/Galileo, Worldspan or Sabre. "Accredited Travel Agents" does not include online travel agencies. Bona fide travel organizations and associations are IATA (the International Air Transport Association), TIDS, ARC, TSI, CLIA, ERSP, SATO and TRUE.

These terms apply to claims submitted on or after August 16, 2024.