Hilton Honors Welcome Bonus - Frequently Asked Questions
1. What is the name of this Hilton Honors™ offer? Welcome Bonus
2. What is the Promotion Period for the Hilton Honors “Welcome Bonus” offer? Valid stays booked within six months (“Promotion Period”) of joining Hilton Honors. Customer must join Hilton Honors on or after January 1st, 2024 and prior to or on December 31st, 2024.
3. What is the offer? Eligible Hilton Honors™ participants will earn up to 3,000 Hilton Honors Bonus Points. The first eligible stay within the Promotional Period will earn 1,000 Bonus Points. The second stay within the Promotional Period will earn 2,000 Bonus Points. If a guest completes just (1) eligible stay, they will receive 1,000 Hilton Honors™ Bonus Points. Any stays with a checkout date after the Promotional Period end date will not count toward earning Bonus Points.
4. How long is the Promotional period? Six months after joining Hilton Honors.
5. What is an eligible stay? An eligible stay is defined in the Hilton Honors Terms & Conditions under Accrual of Points number 3.
6. Do I have to register for this promotion? No. All customers that join Hilton Honors on or after January 1st, 2024 and prior to or on December 31st, 2024 will automatically be eligible for this offer.
7. I am not a Hilton Honors member; can I participate in this promotion? No, but you can join the Hilton Honors program for free at HiltonHonors.com/join.
8. What are the Terms and Conditions of the promotion? See below for full Hilton Honors Welcome Bonus Offer - Terms & Conditions.
9. Which Hilton Honors brands are participating in the promotion? All Hilton brands are participating in the promotion.
10. If I already have a reservation, is it eligible for the promotion? Yes, as long as you join Hilton Honors prior to check-out and the reservation is for an eligible stay. Regardless of when a reservation was booked, any Hilton Honors members with nights within the Promotion Period will receive the promotion offer.
11. If I booked with an Online Travel Agency and then join Hilton Honors during my stay, am I eligible for the offer? No. This offer is only valid for eligible stays booked directly with Hilton through Hilton-approved booking channels.
12. If I join Hilton Honors before January 1st, 2024, will I be eligible for this offer? No, this offer is only valid for customers enrolling in Hilton Honors on or after January 1st, 2024 and prior to or on December 31st, 2024.
13. When will the Bonus Points post to my Hilton Honors account? Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your Hilton Honors account.
14. Can I register for other promotions if I register for this promotion? Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.
15. If I Join Honors and do not append my Honors number to the stay will I still get the points? No, Hilton Honors number must be appended to the stay before checkout.
16. Whom may I contact if I have more questions? If you have more questions about the “Welcome Bonus” promotion, please feel free to contact us at 800-548-8690. Outside the United States and Canada, please dial + 800 44 45 86 67.
Hilton Honors Welcome Bonus Offer - Terms & Conditions
This offer is only valid for customers enrolling in Hilton Honors on or after January 1st, 2024 and prior to or on December 31st, 2024.
Offer is valid for any eligible stays booked directly with Hilton through Hilton-approved booking channels and completed within six months (“Promotion Period”), beginning the day, the participant enrolls in Hilton Honors, at any hotel or resort in the Hilton Portfolio All stays must be completed in the 6 months following enrollment date to earn Bonus Points.
Hilton Honors™ participants must complete up to two (2) paid stays during the Promotional Period to obtain Hilton Honors™ Bonus Points. The first stay within the Promotional Period will earn 1,000 Bonus Points. The second stay within the Promotional Period will earn 2,000 Bonus Points. If a guest completes just (1) eligible stay, they will receive 1,000 Hilton Honors™ Bonus Points.
Hilton Honors number must be appended to the stay before checkout date. Hilton reserves the right to decline any application at any time for any reason. Hilton may require additional validation in its complete discretion and this may take an additional 5 -7-business days.
This offer may be terminated without notice. Bonus Points do not count toward elite tier qualification. Please allow six to eight weeks from completion of your stay for Bonus Points to appear in your Hilton Honors account. A 'stay' is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Offer is not valid for groups. In-Room Internet Access, Fitness Center/Health Club Access and Bottled Water benefits may not be complimentary at properties with a resort charge. Space-available upgrades only available at select brands. Elite status benefits are subject to availability and vary by brand. For more information, please visit HiltonHonors.com.
Hilton Honors™ membership, including the earning and redemption of Points, is subject to Hilton Honors Terms and Conditions.