FastPay Information

Hilton maintains and enforces Brand Standards that apply to all hotels that operate in our system, including Brand Standards that require that all hotels that operate in the United States, Canada and Puerto Rico must utilize Hilton’s Distribution Services (what we call FastPay with respect to group commissions) to process and pay out all group room block (10 or more rooms on peak night) commission payments, with no exceptions. As a result, Hilton’s FastPay team receives all group commission payment requests from all hotels in those countries, and then processes those payment requests, to include reviewing the group contracts submitted by the hotels to support the commission payment obligation.

In accordance with Hilton’s Global Group Commission Guidelines, Hilton currently only pays 7% commission on group room rates for hotels that operate in the United States and Canada, whereas Hilton does pay 10% commission for hotels in Puerto Rico.

Also, Hilton will not condone nor process a 7% commission payment plus (for example) a 3% rebate for a completed group room block stay with the combined payment otherwise going to the third-party intermediary as total compensation.

Hilton’s Global Group Commission Guidelines do not condone or permit “deduction from source” that would otherwise provide a workaround to these Brand Standards with respect to FastPay.