Hilton’s commitment to digital accessibility

We recognize the diversity of our guests. We are committed to providing an excellent online and in-person experience for all our guests including those with disabilities.

With regard to this website, we have adopted the Website Content Accessibility Guidelines 2,1 Level AA (WCAG 2,1 AA) as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard.

We aspire to keep our online platforms simple and user-friendly to provide a great experience while maintaining Hilton standards and quality. We regularly test our websites to ensure that they are usable by guests who use assistive technology.

To ensure a great stay for our guests, our website also contains important accessibility information about hotels to enable guests to locate and book rooms with accessibility features that meet their needs, such as:

  • A dedicated view showing a hotel's accessible room options

  • Detailed description of hotel accessibility features

  • Room descriptions that include accessibility features for individuals with mobility and hearing disabilities such as accessible bathing fixtures and visual alarms/notification devices

  • Поисковая система содержит фильтры, сужающие критерии до номеров для людей с ограниченными возможностями

Мы стремимся обеспечить комфортное пребывание для каждого гостя. Should you have additional questions about a hotel's accessibility features or a request related to a disability of any kind, please contact the hotel directly and select the option to reach the front desk.

Если у вас возникли вопросы, или вы желаете сообщить о проблеме, связанной с функциями веб-сайта, предназначенными для людей с ограниченными возможностями, пишите на адрес Web.Accessibility@Hilton.com. Если вам сложно пользоваться нашим веб-сайтом ввиду ограниченных возможностей, вы можете обратиться в доступную в режиме 24/7 службу поддержки по телефонам в США и номерам телефона службы поддержки по всему миру.

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