Hilton’s commitment to digital accessibility

We recognize the diversity of our guests. We are committed to providing an excellent online and in-person experience for all our guests including those with disabilities.

With regard to this website, we have adopted the Website Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard.

We aspire to keep our online platforms simple and user-friendly to provide a great experience while maintaining Hilton standards and quality. We regularly test our websites to ensure that they are usable by guests who use assistive technology.

To ensure a great stay for our guests, our website also contains important accessibility information about hotels to enable guests to locate and book rooms with accessibility features that meet their needs, such as:

  • A dedicated view showing a hotel's accessible room options

  • Detailed description of hotel accessibility features

  • Room descriptions that include accessibility features for individuals with mobility and hearing disabilities such as accessible bathing fixtures and visual alarms/notification devices

  • 搜尋結果有篩選選項,可縮小無障礙房間的選擇範圍

我們致力為每位住客獻上舒適住宿體驗。Should you have additional questions about a hotel's accessibility features or a request related to a disability of any kind, please contact the hotel directly and select the option to reach the front desk.

如果您有疑問,或者想向我們報告與本網站無障礙性相關的事宜,請發送電郵至 Web.Accessibility@Hilton.com。如因殘疾問題而難以使用我方網站,請參閱我們的美國及全球支援電話號碼,以獲享每週 7 天 24 小時提供的支援。

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